常見問題
We are a pure online store! This effectively reduces operating expenses such as shop rent, warehousing, labor, etc., and helps you buy your favorite new shoes at a price closest to the original factory cost😊
It will take about 3-7 days after payment from Hong Kong via SF Express to the address you provided. Most of them will arrive on the same day or the next day! So fast🚀
We have always tried our best to provide the most affordable price and give back to our customers every penny and every luxury. Therefore, if we want to change the size, we only need to add the return shipping cost of $130 to our logistics company for the return postage. We do not profit from it or add handling fees!
Women’s clothing is for those aged 39 or below, men’s clothing is for those aged 40 and above😊
After confirming the order, it will be shipped from Hong Kong in about 3-7 days!
(depending on region)
*Holidays are peak shipping season, so delivery time may be delayed. Please understand.
MyShoesHK has partnered with SF Express
Free shipping on all orders: Residential / Commercial / SF Express Station / Smart Locker / Convenience Store
*No additional charge for delivery to residential premises
SF Express offers:
(SF Express cooperation point)
Fill in the mailing address directly
We will send the SF Express tracking number to you as soon as it is shipped😊 There will be an SMS as soon as it arrives! So fast!
Just fill in 0000 for Hong Kong area😊
Visa / Master / AE / UnionPay / AlipayHK / FPS / Bank Transfer
MyShoesHK partners with Stripe and PayPal .
Both Stripe and PayPal provide the technology needed to accept payments online, as well as the technology and banking infrastructure to prevent credit card fraud, making them safe and reliable.
PayMe Please use FPS in PayMe (Note!)
We will provide receipts to each customer😊 as proof of purchase and sale and provide after-sales service🛍️🛒👟
The receipt will be sent to the customer via WhatsApp or Email😌💪🏻
Just fill in the overseas delivery address during your order, and the shipping fee will be automatically displayed☺️
Our products have always received positive reviews and support from our customers! Each pair of shoes comes with original factory tag + QC verification. You can absolutely rest assured!
We will inspect the goods before shipment to make sure there are no problems and send them out first to make sure there are no problems!
Yes, we will send it out as soon as it is matched, so sometimes we will send it separately, so that each pair of shoes can be delivered to the customer as soon as possible💪🏻💪🏻😊
We purchase goods directly from the original factory and do not buy directly from the manufacturer through Hong Kong agents or distributors.
We are also a pure online store, which effectively reduces operating expenses such as agency fees, shop rent, labor, etc., making the products closer to cost and helping you buy your favorite new shoes.
During the Chinese New Year holiday, our operations will continue as usual. Starting from February 3, orders will be gradually shipped from Hong Kong via SF Express to the address you provide in order of order . Our automatic system will email you the SF Express number as soon as it is shipped. Most items will be delivered to you on the same day or the next day! It’s so fast🚀💪, so the sooner you order, the sooner you’ll receive it💪.
(Orders placed on or after January 18 will be dispatched after February 3. We will do our best to ensure your order is delivered promptly to the address you provide via SF Express from Hong Kong.)
Chinese New Year Holiday Special Arrangement:
During the Chinese New Year holiday period, our operations will continue as usual. Starting from February 3rd, we will progressively process and dispatch orders based on the chronological order they were received. Orders placed on or after January 18th will be dispatched after February 3rd. We will make every effort to ensure that your orders are shipped promptly from Hong Kong via SF Express to the address you have provided. Once the shipment is sent out, our automated system will immediately email you the SF Express tracking number. Your order should arrive at your address Either on the same day or the following day! Fast and efficient service is our priority.